Privacy Policy

Last updated: 24 December 2025

This Privacy Policy explains how Exportora LTD (“Exportora”, “we”, “us”, “our”) collects, uses, shares, and protects personal data when you visit exportora.com or contact us.

1) Who we are (Data Controller)

Exportora LTD
Address: İstanbul, Türkiye
Email: info@exportora.com
Phone: +90 532 155 51 22

2) What data we collect

Data you provide

Name, email address, company name (if provided)
Phone number (if provided)
Subject and message content
Documents or files you send us (if applicable)

Data collected automatically

IP address, device/browser type, operating system
Pages viewed, time spent, referral URLs
Approximate location (derived from IP)
Cookies and similar technologies

3) Why we use your data

Respond to inquiries and provide requested information
Provide and manage services
Communicate about quotations and operations
Improve and secure the Website
Comply with legal obligations

4) Legal bases

Consent
Contract or pre-contractual steps
Legitimate interests
Legal obligation

5) How we share your data

We do not sell personal data.

Website and IT service providers
Professional advisors (legal, accounting)
Authorities when required by law
Operational partners when necessary

6) Cookies and analytics

We use essential, analytics, and security cookies. You can control cookies through your browser settings.

7) International transfers

Your data may be processed outside your country using appropriate safeguards.

8) Data retention

Inquiry records: typically 12–36 months
Contract and transaction records as required by law

9) Your rights

You may request access, correction, deletion, or restriction of your personal data by contacting us at info@exportora.com

10) Security

We apply reasonable technical and organizational measures to protect personal data.

11) Children

This Website is intended for business users and is not directed to children.

12) Changes

We may update this Privacy Policy. The “Last updated” date will reflect changes.