Privacy Policy

Last updated: 24 December 2025

This Privacy Policy explains how Exportora LTD (“Exportora”, “we”, “us”, “our”) collects, uses, shares, and protects personal data when you visit exportora.com or contact us.


1) Who we are (Data Controller)

  • Exportora LTD
  • Address: İstanbul, Türkiye
  • Email: info@exportora.com
  • Phone: +90 532 155 51 22

2) What data we collect

Data you provide
  • Name, email address, company name (if provided)
  • Phone number (if provided)
  • Subject and message content
  • Documents or files you send us (if applicable)
Data collected automatically
  • IP address, device/browser type, operating system
  • Pages viewed, time spent, referral URLs
  • Approximate location (derived from IP)
  • Cookies and similar technologies

3) Why we use your data

  • Respond to inquiries and provide requested information
  • Provide and manage services
  • Communicate about quotations and operations
  • Improve and secure the Website
  • Comply with legal obligations

4) Legal bases

  • Consent
  • Contract or pre-contractual steps
  • Legitimate interests
  • Legal obligation

5) How we share your data

We do not sell personal data.

  • Website and IT service providers
  • Professional advisors (legal, accounting)
  • Authorities when required by law
  • Operational partners when necessary

6) Cookies and analytics

We use essential, analytics, and security cookies. You can control cookies through your browser settings.

7) International transfers

Your data may be processed outside your country using appropriate safeguards.

8) Data retention

  • Inquiry records: typically 12–36 months
  • Contract and transaction records as required by law

9) Your rights

You may request access, correction, deletion, or restriction of your personal data by contacting us at info@exportora.com

10) Security

We apply reasonable technical and organizational measures to protect personal data.

11) Children

This Website is intended for business users and is not directed to children.

12) Changes

We may update this Privacy Policy. The “Last updated” date will reflect changes.